Twentyeight Health is your go-to platform for fast, affordable, and judgment-free healthcare — all from the comfort of your home. Whether you're looking for birth control, help managing your weight, personalized skincare, or quick treatment for common health issues, we make high-quality care easy to access and easy to trust.
We currently serve in Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, New York, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Louisiana, New Hampshire, Rhode Island, Wisconsion, and Wyoming. Sign up for our newsletter to follow us as we expand.
Twentyeight is for anyone 13 to 49 years old who is looking for a personalized and convenient way to access healthcare, with a focus on the needs of individuals assigned female at birth. If you are nonbinary or transgender and need access to birth control because you have an intact uterus, we welcome you to use our services.
Yes! We currently can serve anyone (without parental consent):
13 years old & above in CA, CO, DC, DE, GA, IL, KY, MA, MD, ME, MI, MN, NC, NE, NJ, NM, NY, OK, OR, PA, VA, VT, & WA
14 years old & above in AL
15 years old & above in OH
16 years old & above in KS & SC
18 years old & above in AZ, CT, ID, IN, FL, IA, MO, MS, MT, ND, NV, SD, TN, TX, UT, WV WY, & WI
If you are below those ages and still want to use our service, please email us at contact@twentyeighthealth.com and we will provide you with the next steps, which may include providing parent/guardian consent.
If you're under 18, the age of minority in the state of Florida, by law, you can access birth control if you can verify that you fall into one of the following categories:
1. Have parental consent: please have your parent or legal guardian (include relationship) send us an email to contact@twentyeighthealth.com providing consent along with their ID and your ID.
2. Are married: please email your marriage license to contact@twentyeighthealth.com.
3. Are a parent: please email the birth certificate of your child to contact@twentyeighthealth.com.
4. Require birth control for health reasons: please let us know by email at contact@twentyeighthealth.com (no need to provide specifics) and the doctor will review your medical questionnaire to gauge eligibility.
5. Have been pregnant: please email documentation from a doctor to contact@twentyeighthealth.com.
If you're under 18, the age of minority in those states, by law, you can access birth control if you can verify that you fall into one of the following categories:
1. Have parental consent please have your parent or legal guardian (include relationship) send us an email to contact@twentyeighthealth.com providing consent along with their ID and your ID.
2. Are married: please email your marriage license to contact@twentyeighthealth.com.
3. Are legally emancipated: please email documentation to contact@twentyeighthealth.com.
It’s easy! Your parent or legal guardian should send us an email to contact@twentyeighthealth.com providing:
Yes! Sign up for Twentyeight and fill out a quick interactive medical questionnaire. After the questionnaire, you can communicate directly with one of our licensed providers, using either messaging or by scheduling a free phone consultation. Once the provider has confirmed your eligibility and the most appropriate treatment options, they will write you a prescription and your birth control will be delivered to your door within 3 - 5 business days.
Yes, a doctor will review your medication and write you a new year-long prescription for the same birth control brand if it is still medically appropriate.
While we hate to see you go, you can pause or cancel your account by emailing contact@twentyeighthealth.com. See our cancellation policy here. Please let us know why you’re choosing to leave so we can improve in the future. We hope to see you back soon!
Email us at contact@twentyeighthealth.com to restart your account at any time! We’re happy to have you back.
We are available Mondays to Fridays from 9 am - 5pm ET at (929) 352-0060 or email us at contact@twentyeighthealth.com any time. We’d love to hear from you!
Yes! We currently can serve anyone (without parental consent):
13 years old & above in CA, CO, DC, DE, GA, IL, KY, MA, MD, ME, MI, MN, NC, NE, NJ, NM, NY, OK, OR, PA, VA, VT, & WA
14 years old & above in AL
15 years old & above in OH
16 years old & above in KS & SC
18 years old & above in AZ, CT, ID, IN, FL, IA, MO, MS, MT, ND, NV, SD, TN, TX, UT, WV & WY
If you are below those ages and still want to use our service, please email us at contact@twentyeighthealth.com and we will provide you with the next steps, which may include providing parent/guardian consent.
Twentyeight Health provides ongoing birth control care through a simple monthly membership.
Here’s how it works:
Join the Standard Care Plan ($12.99/month).
This gives you access to a licensed provider and continuous support.
Complete a short medical questionnaire.
Your provider reviews your information and prescribes your birth control if medically appropriate.
Receive your medication.
Your prescription is delivered discreetly to your door with free shipping.
Stay covered automatically.
Refills are processed and shipped before you run out.
Message your provider anytime.
Unlimited secure messaging is included — no appointments required.
Medication costs are separate and may be covered by insurance (often $0).
This plan ensures you stay consistently covered without interruptions
Twentyeight Health offers online provider evaluations for birth control. The licensed provider will review your info and preferences, and prescribe the best option for you if medically appropriate.
You can receive birth control pills, patch, ring, shot, emergency contraception and internal condoms delivered for free with Twentyeight Health. There is a $0 copay with most insurance plans. For the Depo shot, we are only able to support specific insurance plans.
You’ll need to fill out a quick interactive medical questionnaire, which usually takes about 5 minutes. We’ll also ask you for:
If you’re looking to pay with your insurance, we’ll need the following info:
You can upload an image of your pharmacy insurance card or type the info into an online form.
If you are not sure if you have the right info, simply email us at contact@twentyeighthealth.com or text us at 929-352-0060 and we can help you identify the info you need.
Twentyeight partners with high quality, empowering, licensed doctors and nurse practitioners who are passionate about women’s health and increasing healthcare access.
After you have completed the sign up process, you can securely message a doctor on your dashboard.
You are always welcome to speak with one of our licensed providers. During an audio consultation, the providers may ask you follow-up questions based on your medical questionnaire. You can also ask questions of the provider. If the provider determines you are eligible, they will prescribe the appropriate birth control method for you.
The audio consultation is free of extra charge and we strongly encourage you to use all available methods of communication!
Unable to attend your appointment? Please cancel or reschedule up to 24 hours in advance.
A $50 no-show fee may apply for missed appointments depending on your insurance plan.
Yes! The majority of the time, you will have the same licensed provider responding to your messages. However, if a provider is not readily available, such as if they are on vacation, another provider may message you to provide a more timely response. The providers work as a team, and will provide personalized answers based on your medical history.
If you would like the providers to share information with your PCP, you can email us at contact@twentyeighthealth.com or text us at 929-352-0060, and we will do our best to accommodate.
Depending on your care plan, after you have completed the sign up process, you can securely message a provider on your dashboard.
Email us at contact@twentyeighthealth.com to restart your account at any time! We’re happy to have you back.
Yes. Insurance can be used to cover medication costs.
The Standard Care Plan ($12.99/month) is not covered by insurance.
Medications are often $0 with insurance.
If in-network, your Standard Care Plan may be $0.
Yes! We accept Medicaid to cover medication in AZ, DE, FL, GA, IA, IL, KS, KY, MI, NC, NE, NJ, NM, NV, OH, OK, PA, TN, TX, and VA. With Medicaid, you will not pay more than your copay (which is often as low as $0) for the medication.
If we are in network with your insurance (including Medicaid), your Standard Care Plan may be covered by your plan.
If you are paying out-of-pocket for birth control pills, we provide an additional discount when you get more packs per delivery.
$25 off per delivery for 12 packs per delivery
$10 off per delivery for 6 packs per delivery
$3 off per delivery for 3 packs per delivery
See our birth control brand prices for more information.
You’ll be charged:
- $12.99/month for your Standard Care Plan
- Medication costs (often $0 with insurance)
If in-network, your Standard Care Plan may be $0.
You will not be charged for your medication until a licensed provider has evaluated your medical questionnaire. If you are using insurance, copays are usually $0. If your copay is more than $0, you will be charged at the time your medication is dispensed. We will send you the maximum amount per delivery allowed by your insurance.
Your medication will be billed automatically with each delivery. You can change your delivery frequency, pause or cancel your subscription at any time by emailing us at contact@twentyeighthealth.com or texting us at 929-352-0060.
The majority of insurance plans offer $0 copay options and the brands covered by insurers differ by plan. If your copay is more than $0 and less than $50, we will let you know by email and your card will be charged automatically so your refill can begin processing. If your copay is greater than $50, we will reach out for your consent before billing and shipping your prescription.
Yes! We will email you 2 weeks before your next delivery date, and you will have 24 hours to respond via email at. contact@twentyeighthealth.com or text at 929-352-0060 to make any changes to your delivery address, payment info, or delivery frequency.
Medications are shipped directly from a U.S. pharmacy that is licensed in your state and the medications are sourced from FDA-approved pharmaceutical companies. All prescription medications offered are FDA-approved.
Yes! We will email you 2 weeks before your next delivery date, and you will have 24 hours to respond via email at. contact@twentyeighthealth.com or text at 929-352-0060 to make any changes to your delivery address, payment info, or delivery frequency.
Medications are shipped directly from a U.S. pharmacy that is licensed in your state and the medications are sourced from FDA-approved pharmaceutical companies. All prescription medications offered are FDA-approved.
We accept the following payment options:
Yes, we accept payments through FSA and HSA accounts for eligible healthcare-related products and services. Please confirm that your FSA/HSA card is affiliated with major credit card networks (Visa, MasterCard, etc.) or contact our customer support at contact@twentyeighthealth.com for assistance with processing your FSA/HSA payment.
Once an order is placed, it may not be possible to change the payment method directly through our system. Please contact our customer support as soon as possible to discuss any necessary changes.
Once an order is placed, it may not be possible to cancel. Our pharmacy partner processes your refills as quickly as possible to ensure you don’t experience a lapse in medication. Please contact our customer support as soon as possible to discuss any necessary changes.
Once an order is placed, it may not be possible to change the payment method directly through our system. Please contact our customer support as soon as possible to discuss any necessary changes.
Once an order is placed, it may not be possible to cancel. Our pharmacy partner processes your refills as quickly as possible to ensure you don’t experience a lapse in medication. Please contact our customer support as soon as possible to discuss any necessary changes.
Subscription:
$12.99/month for ongoing birth control care, provider messaging, renewals, and shipping.
Medication:
With insurance (including Medicaid), you pay no more than your copay — often $0.
Without insurance, affordable options are available satrting at $16/pack.
We accept the following payment options:
The providers can write prescriptions that are valid for up to a year. If you are paying out-of-pocket, you can choose to get 1, 3, 6 or 12 packs per delivery. If you are using insurance, we will send you the maximum number of packs allowed by your insurance.
If you want to change your frequency, you can email us at contact@twentyeighthealth.com, and we will do our best to accommodate.
Reach out to us at contact@twentyeighthealth.com, at least two weeks before your vacation, with the dates you will be traveling. We will do our best to accommodate your travels!
We will send you an email with an estimated delivery date once the doctor has written a prescription, and a confirmation once delivered. We offer free fast shipping, arriving at your door 3-5 business days after your prescription has been written.
No - we’ll leave the package in your building or at your front door, and it will be waiting for you when you get home.
Your medication will come in a discreet, thin blue bubble mailer, and it will not identify your medications or have any Twentyeight branding on the outside. The inside will be personalized with your items and a Twentyeight Health card.
Twentyeight works with high quality pharmacy partners that dispense, fill and deliver the prescriptions. Our pharmacy partners are licensed in AL, AZ, CA, CO, CT, DE, DC, FL, GA, IA, ID, IL, KS, KY, MA, MD, ME, MI, MN, MO, MT, ND, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, LA, RI, NH, & WY. Your prescription information is sent safely and securely directly from the doctor to the pharmacy.
Your refills are automated. If you are using insurance, your insurance company will decide how much medication we can send you per delivery. If you are paying out-of-pocket, you can select the number of packs you receive per delivery (depending on the medication).
With birth control pills, you can choose to get 1, 3, 6 or 12 packs per delivery if you are paying out-of-pocket.
We will notify you by email 2 weeks before your next delivery date, and you have 24 hours to modify, pause or cancel the shipment. You can change the frequency, update your delivery address or stop your refills at any time by sending an email to contact@twentyeighthealth.com or a text to 929-352-0060.
Yes. While most people prefer at-home delivery, we can transfer your prescription to a local pharmacy. Simply email contact@twentyeighthealth.com or text 929-352-0060 right after completing the questionnaire. Please note: transferring your prescription to a local pharmacy will temporarily pause your account with Twentyeight Health, and you will no longer have access to message the doctor. You can switch back to deliveries from Twentyeight at any time for free and be able to message the doctor.
Notify us by emailing contact@twentyeighthealth.com or texting us at 929-352-0060 as soon as possible. If your new address is within the states we are currently active in, you will be able to continue using our service (and we will simply update your delivery address in your profile). If your new address is outside of the states we are active in, we will not be able to serve you anymore, but we are happy to help you find alternatives.
Your refills are automated. If you are using insurance, your insurance company will decide how much medication we can send you per delivery. If you are paying out-of-pocket, you can select the number of packs you receive per delivery (depending on the medication).
With birth control pills, you can choose to get 1, 3, 6 or 12 packs per delivery if you are paying out-of-pocket.
We will notify you by email 2 weeks before your next delivery date, and you have 24 hours to modify, pause or cancel the shipment. You can change the frequency, update your delivery address or stop your refills at any time by sending an email to contact@twentyeighthealth.com or a text to 929-352-0060.
When you sign up for the Standard Care Plan at $12.99/month, you get continuous birth control care with a licensed provider.
Your membership includes:
- Never run out — refills are processed and shipped before you're low
- Unlimited provider messaging — no appointments required
- Annual prescription renewal included
- Free, discreet shipping
- Access to all birth control options we offer
- Provider-reviewed educational content
- Exceptional customer support
- 1 free OTC product per year
- 20% off additional OTC products
Medication costs are separate and may be covered by insurance (often $0).
In order to renew or change your prescription, you will need to be on the Standard Care Plan.
If you’re not on the Standard Care Plan already, you can upgrade at any time by accessing the "Manage my subscription" section of your dashboard.
You can upgrade directly from your “Manage my subscription” section of your dashboard.
Yes, you can upgrade to the Standard Care Plan at any time by accessing the "Manage my subscription" section of your dashboard.
Yes, once you upgrade to the Standard Care Plan, your subscription will start immediately, and you'll have access to all the benefits included in that plan.
If you have any questions or concerns not answered in our FAQs, please don't hesitate to reach out to our Customer Support team at contact@twentyeighthealth.com We're here to ensure you can have the best experience with Twentyeight Health.
If you are on the Standard Care Plan, by the end of May, you’ll receive an email with a unique promo code that you can apply when you order new OTC products. If you’re on the Basic Care Plan and want to take advantage of 20% off all OTC products, upgrade to the Standard Care Plan directly from your dashboard.
Yes, you can pause your subscription any time. Please reach out to our Customer Support team at contact@twentyeighthealth.com to simply pause or cancel your subscription.
Twentyeight Health does not currently have a Care Plan for students, but we still want to ensure that you can receive our amazing Standard Care Plan benefits. Please reach out to our Customer Support team at contact@twentyeighthealth.com to get a special deal or discount so you can remain covered while you focus on your studies!
While Twentyeight Health does not currently have a Care Plan tailored for Medicaid users, we are committed to making reproductive healthcare more accessible for all. If you have concerns about paying for the Standard Care Plan, please reach out to our Customer Support team at contact@twentyeighthealth.com to get a special deal or discount!
You can review your Care Plan through your user dashboard under “My Subscription.” If you have any questions about the information under this heading, reach out at contact@twentyeighthealth.com.
No, the cost of your subscription is separate from the cost of your medication. The Standard Care Plan, priced at $12.99/month, covers benefits that go above and beyond your prescription, including unlimited provider messaging, customer support, automatic renewals, and exclusive discounts on OTC products!
At this time, the cost of our Care Plan doesn't go through insurance. However, if you are paying with insurance, you can rest assured that your future prescription refills will still be covered!
Yes, you need to renew your prescription every year. Renewal is an annual process that requires you to update your medical information so your provider can continue prescribing your medication. It only takes a few minutes, and is important to ensure your provider has the correct information on file. You’ll receive a couple of reminders from us when it’s time for you to renew— all you need to do is answer a few questions– the same way you would during an annual checkup, but from the comfort of your home. Then you’re set for a whole new year!
Our priority is ensuring that you continue to receive your birth control, but we may not be able to continue sending your current brand without updating your medical information. While not required, it's important to provide your blood pressure when renewing your prescription. This information helps the provider make sure the type of birth control you want is safe for you. If you don’t have your blood pressure handy - no worries! You can get a blood pressure reading for free at most pharmacies, including CVS and Walgreens.
The progestin-only pill (POP) has only one hormone, unlike the combined pill, which contains both estrogen and progestin. It works by thickening cervical mucus and thinning the uterine lining, which makes It harder for sperm to reach an egg. POP is often the right choice for patients with a history of cardiovascular conditions like hypertension. If you don't know your blood pressure or can't provide an updated reading, the provider will only be able to prescribe a progestin-only birth control method to ensure your safety.
Yes! We currently can serve anyone (without parental consent):
13 years old & above in CA, CO, DC, DE, GA, IL, KY, MA, MD, ME, MI, MN, NC, NE, NJ, NM, NY, OK, OR, PA, VA, VT, & WA
14 years old & above in AL
15 years old & above in OH
16 years old & above in KS & SC
18 years old & above in AZ, CT, ID, IN, FL, IA, MO, MS, MT, ND, NV, SD, TN, TX, UT, WV, & WY
If you are below those ages and still want to use our service, please email us at contact@twentyeighthealth.com and we will provide you with the next steps, which may include providing parent/guardian consent.
If you're under 18, the age of minority in the state of Florida, by law, you can access birth control if you can verify that you fall into one of the following categories:
1. Have parental consent: please have your parent or legal guardian (include relationship) send us an email to contact@twentyeighthealth.com providing consent along with their ID and your ID.
2. Are married: please email your marriage license to contact@twentyeighthealth.com.
3. Are a parent: please email the birth certificate of your child to contact@twentyeighthealth.com.
4. Require birth control for health reasons: please let us know by email at contact@twentyeighthealth.com (no need to provide specifics) and the doctor will review your medical questionnaire to gauge eligibility.
5. Have been pregnant: please email documentation from a doctor to contact@twentyeighthealth.com.
If you're under 18, the age of minority in those states, by law, you can access birth control if you can verify that you fall into one of the following categories:
1. Have parental consent please have your parent or legal guardian (include relationship) send us an email to contact@twentyeighthealth.com providing consent along with their ID and your ID.
2. Are married: please email your marriage license to contact@twentyeighthealth.com.
3. Are legally emancipated: please email documentation to contact@twentyeighthealth.com.
1. Fill out a brief online medical questionnaire & schedule an consultation with one of our licensed providers.
2. Once your provider has confirmed your eligibility and treatment options (if applicable), they will write you a prescription or renew your existing prescription, generally within 3-5 business days.
3. Your medication is delivered discreetly to your home within 3-5 business days.
Please Note: Once you’ve completed your sign up, you can securely message your provider with any questions.
It’s a personalized, online skincare service that connects you with a licensed provider to treat common skin concerns like acne, rosacea, hyperpigmentation, and early signs of aging. You fill out a quick intake form, and a provider creates a treatment plan just for you—prescriptions included.
Our Skincare program is currently available in Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New York, New Jersey, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, New Hampshire, and Wyoming.
If your provider approves a prescription, it will be sent to your local pharmacy—typically ready for pickup within 24 to 36 hours after you complete the intake form. We’ll notify you as soon as it’s available.
No problem—just message your provider anytime through your secure account. They’re here to answer your questions, explain side effects, and adjust your plan if needed.
Yes! Your provider will work with you to find what’s right. If something isn’t working, they can suggest a different dose or medication based on your needs and goals.
We offer ongoing provider access, not just one-time reviews. You’ll have access to a provider for follow ups and any outstanding questions.
The service costs $17.99/month, which includes your provider consultation, a personalized prescription treatment plan, and unlimited follow-up messaging with your provider. The medication cost is separate and may be covered by your insurance.
Our Skincare plan treats a range of common conditions, including:
You’ll get a prescription plan tailored to your skin goals and needs. Our licensed providers can recommend from over 30 prescription treatments, with personalized care and ongoing follow-up to support your progress.
Nope! Care is asynchronous, meaning no video calls or scheduled appointments. You complete a quick online questionnaire, and a provider reviews it and follows up through your secure Twentyeight Health account.
It’s clinical skincare—meaning the treatments are prescription-based and backed by dermatological science. It’s about getting real results for real skin concerns.
It’s a program to help you manage your weight with support from licensed providers. You’ll get a personalized care plan—with check-ins, health tips, and medication if needed.
It’s a virtual weight management program with support from licensed providers and nutritionists. You’ll get a personalized treatment plan, including a prescription to GLP-1 medications like Ozempic and Wegovy (if medically appropriate). You complete a quick online intake form, and a licensed provider builds a plan tailored to your body and goals.
Anyone over 18 years old who wants help managing their weight. A provider will review your health info to see if you’re a good fit.
Most platforms offer one-off prescriptions or generic plans. Twentyeight offers personalized care with ongoing provider access, insurance-friendly options, and a focus on judgment-free, affordable care designed for women. You’re not just getting a script—you’re getting support.
If you're eligible, yes. Our providers may prescribe FDA-approved medications like GLP-1s (such as Ozempic or Wegovy) or other treatments that are safe and effective.
If medically appropriate, Twentyeight providers can prescribe FDA-approved GLP-1 medications, including:
Your provider will determine eligibility based on your medical history and goals.
No. The monthly fee covers provider access and care—not the medication itself. However, many users use insurance to significantly reduce or fully cover medication costs.
You start by filling out a short medical questionnaire online (takes ~5 minutes). A licensed provider reviews it and follows up as needed. If you’re eligible, they’ll prescribe a weight care medication and create a personalized plan. You’ll have ongoing access to that provider for support and medication adjustments. All visits are online—no waiting rooms.
The Weight Care Plan is $69.99/month, which includes access to a licensed provider and nutritionist for consultations, messaging, follow-ups, and treatment adjustments. Prescription medications are billed separately by your pharmacy and may be covered by insurance, depending on your plan.
Get Care Now is a fast, affordable way to get treatment for common, time-sensitive health issues—without an appointment. You fill out a quick online form (takes ~5 minutes), a licensed provider reviews it, and if appropriate, sends a prescription to your local pharmacy—often within 4–6 hours.
It’s perfect if you need quick care for things like a UTI, emergency contraception, yeast infection, or nausea during pregnancy—especially on weekends or when you don’t want to wait for a doctor’s appointment. It’s discreet, easy, and designed for women’s everyday health needs.
We currently offer care for Emergency Contraception (EC), Urinary Tract Infections (UTIs), Bacterial Vaginosis (BV), Yeast Infection Treatment as well as pregnancy-related medications for nausea relief or prenatal vitamins.
More services may be added soon!
Nope! Just fill out a quick online form. A licensed provider will review your information and send a treatment plan if appropriate—no scheduling required.
The service fee covers a provider’s review of your info and your prescription, if appropriate. It’s not covered by insurance. The price for the medical consultation is $39.99 per visit.
Good news: Many medications are fully covered by insurance—with a $0 copay at most pharmacies.
Most prescriptions are sent within 24 hours, usually in a 4-6 hours timeframe, to a local pharmacy for pickup. You’ll be notified by email and in your Twentyeight Health dashboard once it’s ready.
Get Care Now is available (Monday through Friday,) between 8:00 AM and 8:00 PM ET. Requests that arrive after 8:00 PM ET will likely be addressed the following (business) day.
Our Get Care Now program is currently available in Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New York, New Jersey, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, New Hampshire and Wyoming.
Nope. It’s asynchronous care—which means no video calls, no phone chats, no waiting rooms. Just fill out the form, and a licensed provider reviews it and takes care of the rest.
Yes! You can use it as often as you need. Just pay the $39.99 each time, and a provider will review your case. You’ll always get care based on your current symptoms and needs.
Unlike other platforms that require appointments or live consults, no appointment is needed so you can get care for urgent but common issues.
We offer valacyclovir, a generic form of Valtrex. Valacyclovir is an oral antiviral medication that treats herpes either when an outbreak occurs (episodic), or on a daily basis to prevent outbreaks by suppressing HSV-1 (oral herpes) and HSV-2 (genital herpes).
Medication: We offer episodic or preventative herpes treatment starting at $0 copay with insurance (including Medicaid). Without insurance, episodic treatment is $13/month ($39/delivery for 3 months worth) and preventative treatment is $23/month ($69/delivery for 3 months worth).
See detailed treatment options and pricing here. Feel free to contact us if you have questions by emailing contact@twentyeighthealth.com
Subscription: Please see our Subscription Plans FAQ for more information about monthly pricing.
We offer treatment to individuals 18 years old and above who have already been diagnosed with herpes by a healthcare provider or lab test.
If you don’t have a diagnosis, but think you may have herpes, we recommend that you see a provider in-person to ensure you receive appropriate care and an accurate diagnosis.
Yes, you can get herpes treatment even if you don’t have a birth control subscription by clicking here to complete a 5 minute medical questionnaire that a licensed provider will review to determine your medical eligibility.
If you're already a Twentyeight user, you can get herpes treatment by visiting your dashboard, adding herpes treatment to your account, and completing the 5 minute medical questionnaire for herpes treatment. A provider will then review your information to determine your medical eligibility.
Twentyeight offers abortion pills to residents in California and New York. Please note, once a prescription is processed we are not able to transfer it to your local pharmacy. Abortion pills are approved by the FDA, supported by the American College of Obstetricians and Gynecologists and do not require the presence of a licensed provider. Click here for more information.
Yes, you can order prenatal vitamins even if you don’t have a birth control subscription by clicking here. Prenatal vitamins can be delivered to all 50 states.
If you're already a loyal Twentyeight user, you can get prenatal vitamins by messaging the provider to request prenatal vitamins on your dashboard. If you have insurance, the provider will write a prescription (if medically appropriate) and you may be covered fully or partially for the cost of prenatal vitamins.
If you're new to Twentyeight and want a birth control subscription, you can also order prenatal vitamins when you sign up by messaging the doctor. Email us at contact@twentyeighthealth.com with any questions.
We offer multiple brands of prenatal vitamins starting at $5.45/month (including delivery) - see the full offering of brands and prices here.
Feel free to contact us if you have questions by emailing contact@twentyeighthealth.com
We are currently partnering with the following plans. We’ll be launching more partnerships soon! If you’re eligible, we’ll notify you by email—so keep an eye out!
Once your insurance is verified, you will be notified on your dashboard in your Twentyeight Health account. Here, you'll be able to schedule a video consultation (10 min), and you’ll automatically enroll in no-cost care for the covered services.
If you believe that your insurance plan is in network with Twentyeight Health, but do not see the popup on your dashboard, please contact our Customer Care Team bu call or text at (929) 352-0060 or contact@twentyeighthealth.com.
Good news! This is now fully covered by your health plan, if eligible. No payment needed.
Typically, your care consultation is covered at no-cost, along with standard medications like birth control. Once your insurance eligibility is confirmed, we’ll provide a detailed list of what’s covered. In the meantime, you can find more information here. To check your eligibility, simply follow the steps here.
Your prescriptions remain the same! The only change is that if your insurance is part of our partnership, your medication and care are covered by your plan. You'll continue receiving the same benefits—plus more—at no cost. For example, if you were on our Standard Care Plan, you will continue to receive all the same benefits—plus more—at no cost to you.
Yes, we are in network with over 60 plans and will continue to expand. Stay tuned for updates on new plans, or reach out to our customer care team to see if your plan may be added soon.
If your question isn’t listed here, feel free to chat with us, send us an email at contact@twentyeighthealth.com, or text us at 929-352-0060. We're always here for you!
Twentyeight Health offers fast and convenient online consultations with licensed providers. Here’s how it works:
Learn more in our blog post: Read more here.
These conditions can have similar symptoms, such as burning, itching, or unusual discharge, making it hard to know what’s causing discomfort. With Twentyeight Health, a licensed provider will assess your symptoms and determine the right treatment—so you don’t have to guess.
For members of participating health plans, Twentyeight Health’s online consultation and same-day prescription pickup are available at no cost. If you’re unsure whether your plan covers this service, contact us here—we’re happy to help.
Currently, this service is available at no cost for members of the following health plans:
Twentyeight Health is expanding this service soon—stay tuned for updates.
In addition to health plan coverage, Twentyeight Health partners with a variety of organizations to expand access to care. Learn more about our collaborations with Hey Jane, Octave, TBD Health, TCI Estate Planning, Iowa Medicaid, iCan and Propel.
Getting ready is easy! Here’s what to do:
How to Join:
After the Visit:
Need help?
Call or Text 929-352-0060: M-F 9am-5pm ET - or email us: contact@twentyeighthealth.com— we’re happy to help!
All health records are kept private and we employ robust encryption methods to protect your personal information. We are a LegitScript certified company.
Yes, if you’re in need of financial assistance, check out our nonprofit partners that may cover one year’s worth of birth control for free if you live in the following areas:
Social good: Working together
We currently partner with mission-aligned non-profits in a variety of ways. For more information, email us at contact@twentyeighthealth.com or text us at 929-352-0060.