Find out which pharmacy has your prescription

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To quickly locate something, you can use the following keyboard shortcuts based on your operating system:
For iOS: Press Command (or Cmd) ⌘ + F, for Windows: Press Ctrl + F.

if your BIN/PCN is not listed below, then Carepoint is your pharmacy.

How to request to transfer your prescription to a local pharmacy:

Find which pharmacy The Pill Club has transferred your prescription to by checking if your RxBIN / RxPCN combination is included in this table.

If your RxBIN / RxPCN combination IS included in the table:
Truepill Pharmacy has your prescription.

Truepill’s contact information is: support@truepill.com, 1-833-860-1057

If your RxBIN / RxPCN combination is NOT included in the table:
Carepoint Pharmacy has your prescription.

Carepoint’s contact information is: ask@carepointrx.com, PH: 855-237-9112, Fax: 855-237-9113. Please have your local pharmacy contact Carepoint directly using the instructions below and do not send sensitive personal information directly by email or fax.

If you pay out-of-pocket (cash):
Truepill Pharmacy has your prescription.

Truepill’s contact information is: support@truepill.com, 1-833-860-1057

TIPS

Searching the table for your RxBIN and RxPCN: To quickly locate your RxBIN or RxPCN, you can use the following keyboard shortcuts based on your operating system: For iOS: Press Command (or Cmd) ⌘ + F, for Windows: Press Ctrl + F and type in what you’re searching for.
Where to find your RxBIN and RxPCN: You can find your RxBIN and RxPCN on your medical insurance card or pharmacy benefits insurance card (if you have one). Remember to check the front and back of the card! Click here for more information on navigating your insurance card.
If the pharmacy listed above does not have your prescription after reaching out: Please have your local pharmacy reach out to the other pharmacy listed above (either Carepoint or Truepill).

Make a request directly to your preferred local pharmacy so they can reach out to your which pharmacy The Pill Club has transferred your prescription to. You will need to share the following information with them:

Patient name

Date of birth

Medication name

Name of doctor (you can find this on the label of old prescriptions you received)

Name and contact information of the pharmacy The Pill Club has transferred your prescription to (see step 1)