You’ve got Q’s? We’ve got A’s. We look forward to supporting you as The Pill Club transitions care of patients to Twentyeight Health
As of June 12, 2023, The Pill Club has ended operations, which means it is no longer serving patients or filling and delivering prescriptions. To provide continuity of care, The Pill Club has safely & securely transferred patient records to Twentyeight Health. For individuals living in states where Twentyeight Health is active, you can receive telemedicine care and/or deliveries through Twentyeight Health.
For individuals living in states where Twentyeight Health is not active, Twentyeight Health is still the custodian of your records and can provide your records to you upon request. Unfortunately, Twentyeight Health will not be able to provide telemedicine services to you at this time.
The Pill Club has split transferring their patient records between Twentyeight Health and Nurx (owned by Thirty Madison).
The Pill Club has transferred records to Twentyeight to support the following:
For all other states and coverage, patients should please reach out to Nurx (owned by Thirty Madison).
Yes, Twentyeight Health currently offers services in your state and accepts most Medicaid and commercial insurance policies, or you can pay out-of pocket (cash). We will confirm coverage through our partner pharmacy and potential copays once we attempt to process your order.
If you are under the minimum age of consent for your state, you will need to provide parental consent in order for a clinician to write a prescription for you (see “What is the age of consent? What is the age in each state?” FAQ for details). Therefore, we recommend that you sign up with Twentyeight Health directly by clicking here. Use promo code TPC to avoid having to pay another fee for the doctor evaluation (a $26 value).
Twentyeight Health exists to provide affordable, accessible women’s health services — regardless of where you are, where you came from, or where you’re going. With U.S.-based physicians, we offer end-to-end support from telehealth, medication delivery, and care coordination. It’s discreet, affordable, and convenient.
We donate 2% of our revenues to the National Institute for Reproductive Health and Bedsider (by Power to Decide), both working to improve access to reproductive and sexual health care. With every delivery you receive, you also support these great organizations. We also work with Bedsider’s BC Benefits program to provide free birth control to uninsured individuals in financial need.
If you are under the minimum age of consent for your state, you will need to provide parental consent in order for a clinician to write a prescription for you (see “What is the age of consent? What is the age in each state?” FAQ for details). Therefore, we recommend that you sign up with Twentyeight Health directly by clicking here. Use promo code TPC to avoid having to pay another fee for the doctor evaluation (a $26 value).
Of course, you have the right to choose your provider and pharmacy. If you do not want to receive future deliveries with Twentyeight Health, please email contact@twentyeighthealth.com to opt-out.
The Pill Club is transferring patient services, medical records, and prescriptions for birth control, emergency contraception, and internal condoms (FC2) to Twentyeight Health. Twentyeight Health will not be handling skincare prescriptions.
If you’re interested in additional services, Twentyeight Health also offers herpes medication, COVID-19 tests, and prenatal vitamins.
Twentyeight Health will not be prescribing, filling, or delivering skincare medications.
To receive emergency contraception and/or internal condoms (FC2) in the future, you will need to request them each time you want a refill, as insurance companies do not allow us to provide automatic refills for these products. Once your account is set up, you can add internal condoms directly from your dashboard. If you use insurance, you will also need to provide your signature to consent to getting your delivery.
If you need your refill urgently, especially if your next refill is before 7/10, sign up with Twentyeight Health directly as soon as you can by clicking here. Use promo code TPC to avoid having to pay another fee for the doctor evaluation (a $26 value).
If you are not able to sign up directly with Twentyeight Health, it is because The Pill Club shared with us that your next delivery is after 7/10. However, if you need a delivery earlier, please click here.
To prevent delays on your next medication delivery, we recommend that you sign up with Twentyeight Health directly as soon as you can by clicking here. Use promo code TPC to avoid having to pay another fee for the doctor evaluation (a $26 value).
You can request a transfer to your local pharmacy. The Pill Club will be starting the process of transferring prescriptions to Twentyeight Health’s pharmacy partners on 6/22. Once the prescription has been transferred, you can follow these steps to request a transfer to your local pharmacy.
The Pill Club has safely and securely transferred your medical records to Cariend. They will remain protected and confidential.
You may request a copy of your medical records by visiting http://www.cariend.com, then selecting the “Request Records” tab at the top of their homepage and following the instructions.
Yes, you will get the same birth control brand or equivalent and the same quantity as you received with The Pill Club in most cases, if you’re eligible to receive Twentyeight Health services.
If you pay out-of-pocket and you skip your period with birth control pills, we will send you 3 packs more often than when you received 4 packs per delivery with The Pill Club so that you’re covered.
If you use Medicaid or commercial insurance, the number of packs per delivery will be dictated by your health plan.
Yes, we accept most insurance policies (including Medicaid) to cover your medications. If you use your insurance, you will not pay more than your copay (which is often $0), and get at-home home delivery and messaging with doctors at no additional cost. We will confirm coverage through our partner pharmacy and potential copays once we attempt to process your order.
Yes, we will accept most Medicaid policies to cover your medications. If you use your insurance, you will not pay more than your copay (which is often $0), and get at-home home delivery and messaging with doctors at no additional cost. We will confirm coverage through our partner pharmacy and potential copays once we attempt to process your order.
If you use Medicaid or commercial insurance, we charge no more than your insurance copay for your birth control, which is typically $0.
If you pay out-of-pocket, you will pay the Twentyeight Health price for your birth control. We strive to offer 100+ brands at affordable prices. See here for a full list of birth control brands and prices that we offer.
Your medication will come in a discreet, thin bubble mailer, and it will not identify your medications or have any Twentyeight branding on the outside. The inside will be personalized with your items and a Twentyeight Health card.
If you pay out-of-pocket (cash) and skip your period with birth control pills, we will send you 3 packs more often than when you received 4 packs per delivery with The Pill Club so that you’re covered.
If you have insurance, we will deliver your packs more often so that you’re covered. The number of packs that we can fill per delivery is dictated by your health plan.
If you are under the minimum age of consent for your state, you will need to provide parental consent in order for a clinician to write a prescription for you (see “What is the age of consent? What is the age in each state?” FAQ for details). Therefore, we recommend that you sign up with Twentyeight Health directly by clicking here. Use promo code TPC to avoid having to pay another fee for the doctor evaluation (a $26 value).
Of course, you have the right to choose your provider and pharmacy. If you do not want to receive future deliveries with Twentyeight Health, please email contact@twentyeighthealth.com to opt-out.
If you are blocked from when you try to sign up directly with Twentyeight Health, it is because The Pill Club shared with us that your next delivery is after 7/10. We are currently securely transferring your data from The Pill Club, and we will create an account on your behalf by 6/30. You will receive an email when it’s ready. However, if you need a delivery earlier, please click here.
If your next refill is before 7/10 or if your prescription is expiring: To prevent delays on your next medication delivery, we recommend that you sign up with Twentyeight Health directly as soon as you can by clicking here. Use promo code TPC to avoid having to pay another fee for the doctor evaluation (a $26 value).
If your next refill is after 7/10: The process of transferring over your The Pill Club account is in-progress will be complete by July 10. We’re still setting up accounts in our system, and you will receive an email when it’s ready for you to access! Once you receive an email from us confirming your account is ready, you can retry logging in with your email address associated with your The Pill Club account.
Set your password here by entering the email address that you used with The Pill Club. You will be able to set your password. If you need a refill delivered more urgently within the next few days and your account has not been set up, please sign up with Twentyeight Health directly as soon as you can by clicking here.
Use promo code TPC to get a free doctor evaluation (a $26 value). Doctor evaluations may take up to 3-5 business days, after which your medication will be shipped in 3-5 business days.
The age of consent is the legal policy set by each state for the minimum age an individual needs to be in order to receive birth control prescriptions without parental consent. If you are below the age of consent, we will require your parent to write an email to contact@twentyeighthealth.com to provide consent.
Please find the age of consent by state below:
To provide parental consent, please ask your parent or legal guardian to email contact@twentyeighthealth.com from their email address with the following information:
If your next refill is before 7/10 or if your prescription is expiring: To prevent delays on your next medication delivery, we recommend that you sign up with Twentyeight Health directly as soon as you can by clicking here. Use promo code TPC to avoid having to pay another fee for the doctor evaluation (a $26 value).
If your next refill is after 7/10: The process of transferring over your The Pill Club account is in-progress will be complete by July 10. We’re still setting up accounts in our system, and you will receive an email when it’s ready for you to access! Once you receive an email from us confirming your account is ready, you can retry logging in with your email address associated with your The Pill Club account.
When your account is ready, we will send you an email. At that point, you can update your delivery address directly in your dashboard. Access your dashboard by logging in to your account after you have created a password.
If your address is in the same state, you will be able to continue using our service. If your new address is outside of the states we are active in, we will not be able to serve you anymore, but we are happy to help you find alternatives.
If you are not able to log into your account yet, you can request a delivery address change here.
We’re excited to offer you telemedicine care and deliveries for birth control, emergency contraception, and internal condoms (FC2) from Twentyeight Health.
Unfortunately, Twentyeight Health cannot provide refunds for services or medications previously provided by The Pill Club because we do not have access to any of The Pill Club’s previous payment records. We appreciate your understanding as we’re not able to accommodate refund requests.
Unfortunately, Twentyeight Health cannot provide refunds for services or medications previously provided by The Pill Club because we do not have access to any of The Pill Club’s previous payment records. We appreciate your understanding as we’re not able to accommodate refund requests.
